Card reader topics
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What is a card reader and how do I use one?
A card reader is a security device needed by all customers looking to get the most out of Anytime Internet Banking. It works with your Anytime Internet Banking service to provide an extra layer of protection against online fraud.
Frequently asked questions
How do I order a new, replacement or additional card-reader?
How do I order a new card to use in the card-reader?
What do I do if my card-reader displays: 'BATTERY LOW' or 'NO POWER'?
How do I replace the battery in my card-reader?
What should I do if my card-reader displays: 'CARD ERROR 1, 2 OR 3'?
My Anytime Internet Banking card has been locked, what do I do?
Can I use someone else's card-reader, even one from another bank or building society?
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